Privacy Policy
Last Updated: June 2026
Introduction
Get Junk (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or use our waste removal and clearance services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Get Junk is a waste removal and property clearance company providing services across Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Oxfordshire, and North London.
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@getjunk.co.uk
Phone: 01438 504933
Website: www.getjunk.co.uk
Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Email address
- Telephone number
- Property address
- Details relating to waste removal or clearance services
- Photographs you send for quotation purposes
- Any information you provide through contact forms, emails, telephone calls, or social media messages
Information We Collect Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on our website
- Referring websites
This information helps us improve our website and services.
How We Use Your Information
We use your personal information to:
- Provide quotations and estimates
- Arrange and carry out waste removal and clearance services
- Respond to enquiries
- Process payments
- Improve our website and services
- Meet legal and regulatory obligations
- Prevent fraud and misuse of our services
We will only use your information where we have a lawful basis to do so under UK data protection laws.
Lawful Basis for Processing
We process your personal information under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
Sharing Your Information
We do not sell your personal information.
We may share information with:
- Licensed waste transfer and recycling facilities
- Payment processing providers
- IT and website service providers
- Professional advisers
- Regulatory authorities where required by law
All third parties are required to protect your information and process it in accordance with applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.
Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies are small files stored on your device that help us understand how visitors use our website.
You can choose to disable cookies through your browser settings; however, some website features may not function correctly.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict processing of your information
- Object to processing
- Request transfer of your data
- Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us using the details provided above.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Get Junk
Website: www.getjunk.co.uk
Email: info@getjunk.co.uk
Phone: 01438 504933
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your personal data has been handled improperly.
Website: https://ico.org.uk